Shipping
June 2, 2026
· 6 min read
Why Is My MyCNBox Package Delayed? 7 Causes
From seller hold-ups to IOSS customs — the real reasons EU parcels stall on MyCNBox.
EU buyers often ask why a MyCNBox parcel stops moving. These seven causes cover seller delays, QC, holidays, line choice and customs.
1. Seller has not shipped domestically
3–7 business days is normal. Escalate after 5+ days on Purchasing.
2. QC waiting for approval
Warehouse → QC Pending on mycnbox.com.
3. Chinese public holidays
National warehouse pauses during CNY and Golden Week.
4. Line congestion
Economy routes to the EU often need 25–45 days.
5. Customs / VAT hold
IOSS and declared value matter — read customs guide.
6. Consolidation delay
Bundling several finds adds warehouse processing time.
7. Incorrect shipping details
Double-check address and phone before you pay international shipping.